Shipping policy

1. Processing Time

Ready-made items: processed within [1–3] business days
Custom/engraved made-to-order items: processed within [2-4] business days, as noted on the product page

2. Shipping Destinations

We ship worldwide from Poland.

3. Shipping Costs & Delivery Times

Shipping costs are calculated at checkout based on destination and package weight.

4. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or fees charged by the destination country. These charges are the responsibility of the customer and are not included in the order total.

5. Order Tracking

You will receive a tracking number by email once your order ships.

6. Lost or Damaged Packages

If your package arrives damaged or is lost in transit, contact us at [email] within 48 hours of expected delivery, and we will work with you to resolve the issue (replacement or refund).